85.Therehavebeenseveralstudiesofmanagerswhofail(derailers)andmanagerswhosucceedinclimbingtheorganizationalhierarchy(arrivers).Whichofthefollowingstatementsdescribesoneofthefactslearnedfromthesestudies?
a.Arrivers
differsignificantlyfromderailers.b.Arrivershavenoweaknesses.
c.Arrivers
andderailersbothpossesstwoormorefatalflawsregardinghowtheymanagedpeople.d.Thenumberonemistakeofderailers
wasthattheywereunableto
thinkstrategically.
e.Arrivers
aresensitivetothefeelingsofothers.
86.Therehavebeenseveralstudiesofmanagerswhofail(derailers)andmanagerswhosucceedinclimbingtheorganizationalhierarchy(arrivers).Whichof
the
followingstatementsdescribesasignificantfactlearnedfromthesestudies?
a.Derailers
areinsensitive.
b.Arrivers
fail to informotherswhenthingswillnot
be
doneontime.c.Arriversfailtoadmitmistakes.
d.Arrivers
failtotakeresponsibilityfor
mistakes.
e.Thereareseveral
significantdifferencesbetweenarriversandderailers.
87.Astheshiftsupervisorata carwash,Jacobisbossy,arrogant,andinsensitivetotheneedsofhissubordinates.Heisunabletodelegateanytaskstotheotheremployees.Hewillmorethanlikelyneverbe
a middleor topmanagerbecausehe:
a.isa managementlaggardb.isa derailer
c.doesnotunderstand
theimportanceofsynergyd.isnota hands-on
doer
e.isanon-arriver
88.Aftersixmonthsas
amanager,newmanagerstypicallybelievetheirjobis:
a.toprovidenegative
reinforcementb.toexerciseformalauthority
c.to
maintaincontrolandavoiddelegationd.operationaldevelopment
e.to
solveproblemsforsubordinates
89.Aftertheirfirstyearofmanagerialexperience,managerstendto:
a.exercise
moreformalauthorityb. do lesslisteningandmore
tellingc.viewthemselvesastheboss
d.usemorepositive
reinforcemente.do all
of these
90.Afterayearasamanager,newmanagerstypicallyrealizetheirjobis:
a.tobe a troubleshooterb.tomanagetasks
c.justastheyexpectedd.peoplemanagement
e.tobea problem-solver
